ITIL Courses

{{value[0].Version}}

ITIL® Training

ITIL Certifications

Expand the tab below to review the available certification for ITIL, required exams and suggested courses for preparation.

ITIL Foundation

The ITIL Foundation is the entry-level qualification, which offers a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the links between Lifecycle stages, the processes used and their contribution to Service Management practices.

!Prerequisites
 
  • No Prerequisites
 

Step 1

Take This Course

ITIL® 4 Foundation

Step 2

Take This Exam

ITIL Foundation Exam

Step 3

Earn This Certification

ITIL Foundation Certification

ITIL Managing Professional (ITIL 4 MP)

ITIL 4 MP will target IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.

!Prerequisites
 
  • None
 

Step 2

Take This Exam

ITIL 4 Managing Professional Exam

Step 3

Earn This Certification

ITIL 4 Managing Professional

ITIL 4 Strategic Leader (ITIL 4 SL)

ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.

!Prerequisites
 
  • None
 

Step 1

Take These Courses

ITIL® 4 Strategist Direct Plan and Improve (DPI)

ITIL 4 Leader: Digital & IT Strategy (COMING SOON)

Step 2

Take This Exam

ITIL 4 Strategic Leader Exam

Step 3

Earn This Certification

ITIL 4 Strategic Leader

ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.

Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach.

The following ITIL 4 certification scheme has been designed to simplify the career path for professionals, providing modern, relevant content.

 

 About ITIL

ITIL Training & Certification

About ITIL

ITIL is managed by AXELOS, and is part of their Best Practice Solutions portfolio, which are designed to help organizations become more effective across a range of key business capabilities including IT Service Management, project, programs, and security. 

New Horizons St. Louis is uniquely positioned to bring you the best training across the portfolio, utilizing an award-winning, best-in-class instructor pool.

What is ITIL?

ITIL is the most widely accepted and trusted approach to IT service management in the world, providing a cohesive set of global best practices, drawn from the public and private sectors internationally. ITIL enables utilization of leading edge IT capabilities to provide world class services and maximize value.

Benefits of ITIL Training

Employing IT service management best practices described in ITIL, organizations have been proven to increase productivity, optimize costs and improve customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers, regardless of type, size or location to:

  • Support business outcomes
  • Enable business change
  • Optimize customer experience
  • Manage risk in line with business needs
  • Show value for money
  • Continually improve

ITIL Training at New Horizons St. Louis

ITIL TrainingEvery ITIL course from New Horizons follows AXELOS standards. You can count on New Horizons to help you obtain best in industry ITIL training that will enhance your career, as well as help organizations implement ITIL frameworks.

ITIL training from New Horizons St. Louis provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.

 

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.